Contact Us
National Office
General Inquiries: info@caea.com
Phone: 416-867-9165
Toll-free: 1-800-387-1856
Equity’s National Office is located at 44 Victoria Street, 12th Floor Toronto, ON M5C 3C4.
The office is open to the public by appointment only.
Western Office
Equity’s Western Office handles agreements and workplace issues in British Columbia, Alberta, and Saskatchewan. For membership questions, please contact the National Office.
Phone: 604-809-1046
Report an Issue
If you are in an emergency situation, call 911.
For urgent after-hours health and safety issues, please call 1-800-387-1856 (416-867-9165 in Toronto). Press ‘4’ and leave a detailed message when prompted. We’ll return your call as soon as possible.
Workplace Incident
Everyone working in live performance has the right to a safe and respectful workplace
Formal Complaint
A formal complaint can be filed against a member of Equity for violating the Bylaws’ Standard of Professional Conduct
Service Standards Feedback
Equity is committed to providing services in a manner that is respectful, accessible, and timely
How can we help?
Whether you’re a member or a theatre—or an artist interested in joining the Association—Equity’s dedicated staff are available to answer your questions and provide the support you need.
Equity staff are available by email and phone from Monday to Friday, 9:00 am – 5:00 pm.
Scroll down to find contact information for each department.
Business Representative Services
Equity’s Business Rep team supports artists at work and can answer questions and help address concerns related to the Association’s collective agreements and engagement policies.
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Questions about work, pay or contracts |
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Liaison elections, artist reports and releases |
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Suggestions for agreement or policy changes All suggestions are confidential. |
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CTA/ITA engagements in Western Canada |
Membership
Equity’s Membership team can answer questions about member benefits, dues, insurance eligibility, and joining the Association.
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Questions about dues, joining, benefits and services |
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Insurance claims and inquiries |
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Insurance claim denials |
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RRSP account and investments |
1-800-724-3402 |
Communications
Equity’s Communications team manages member communications and public information, including eDrive, news, events, and media relations.
For questions about eDrive, news, events, or press inquiries, please contact communications@caea.com
Experiencing an issue, found an error, or have feedback on this website? Please send us an email to let us know.
Finance & Administration
Equity’s Finance & Admin team manages Association finances, processes member deductions, and administers Engager bonding for productions.
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General Inquiries |
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Bonding & Security |
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Engager Payments & Accounts Receivable |
Staff
Meet Equity’s staff — a dedicated team of arts professionals (including many former artists), committed to supporting the Association and its members.
Council
Meet Equity’s Council — a passionate team of volunteer artists, representing members in all disciplines from across the country.
Equity embraces an open and inclusive environment, and encourages respectful behaviour that affirms the dignity of all individuals. Equity further recognizes our shared responsibility for vigilance in creating and maintaining this environment.
Equity recognizes a shared history with Indigenous First Nations, Inuit, and Métis peoples in Canada. In honour of those that have gone before us Equity commits to working toward understanding and actionable practises of reconciliation.